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Fees

The Fees section allows you to view fee statements, check payment history, and make payments for your child's school expenses.

Accessing Fees

  1. Click "Fees" in the sidebar navigation
  2. Select a child (if multiple)
  3. View fees and payment options

Fees main page

Fee Overview

Summary

At the top, see:

  • Total fees - Amount for the term/year
  • Amount paid - What's been paid
  • Balance due - Outstanding amount
  • Due date - Payment deadline

Fee Status

StatusDescriptionColor
PaidFully paidGreen
PartialPartially paidYellow
PendingNo payment yetOrange
OverduePast due dateRed

Fee Breakdown

Viewing Details

See what's included:

  • Tuition fees
  • Lab fees
  • Library fees
  • Transport fees
  • Uniform fees
  • Activity fees
  • Other charges

Fee Categories

CategoryDescription
MandatoryRequired fees
OptionalElective activities
One-timeRegistration, admission
RecurringTerm or monthly fees

Making Payments

Payment Methods

Available options (varies by school):

  • Mobile Money (MTN, Airtel, etc.)
  • Bank Transfer
  • Credit/Debit Card
  • Cash at school

How to Pay Online

  1. Click "Pay Now"
  2. Enter amount (full or partial)
  3. Select payment method
  4. Follow provider instructions
  5. Wait for confirmation

Payment Confirmation

After successful payment:

  • Confirmation displayed
  • Receipt number provided
  • Email confirmation sent
  • Balance updates automatically

Payment History

Viewing Past Payments

See all payments:

  • Payment date
  • Amount paid
  • Payment method
  • Receipt number
  • Status

Downloading Receipts

To get a receipt:

  1. Go to Payment History
  2. Find the transaction
  3. Click "Download Receipt"
  4. Save PDF

Fee Statements

Generating Statements

To get a statement:

  1. Click "Fee Statement"
  2. Select period
  3. Generate
  4. Download or print

Multiple Children

Combined Fees

If you have multiple children:

  • View total fees across all
  • See breakdown by child
  • Pay per child or combined

Per-Child View

Switch to individual child:

  • See specific fees
  • Track individual payments
  • Download separate statements

Fee Reminders

Notifications

You'll receive reminders for:

  • Upcoming due dates
  • Overdue payments
  • Payment confirmations
  • Fee structure changes

WARNING

Late payments may result in penalties. Check your school's policy.

Troubleshooting

Payment Failed

If payment fails:

  1. Check sufficient funds
  2. Verify payment details
  3. Try different method
  4. Contact school if issues persist

Payment Not Showing

If payment isn't reflected:

  1. Wait a few minutes
  2. Check email for confirmation
  3. Refresh the page
  4. Contact support with receipt

Tips

  1. Pay early - Avoid last-minute rush
  2. Set reminders - Mark due dates
  3. Keep receipts - Save all confirmations
  4. Check statements - Verify charges are correct
  5. Plan ahead - Budget for upcoming fees

One chat. Everything done.